Reach the desk

Corrections, a factual dispute, or a request for a guide we have not written yet — email [email protected]. A named editor reads every message and we reply on business days.

Two things we cannot help with. We are not Pocket Option and have no access to any trading account, so we cannot check a balance, chase a withdrawal, reset a password or release a bonus — those go to the operator's own support. And we do not give individual investment, tax or legal advice; for tax questions, speak to a qualified adviser in Spain.

We also will not help anyone get around the geographic restriction the operator publishes. Its own notice says it does not provide service to residents of the EEA countries, and Spain is an EEA member state. We will not suggest workarounds.

If your message is time-sensitive, give us the page URL and what you believe is wrong. Documented corrections get priority, and we credit readers who catch a genuine error if they want the credit.